Privacy Policy
Last Updated: October 18, 2026
Rose Haus in Bloom ("Rose Haus," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, book appointments, use our services, or otherwise interact with our business.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: When you contact us, schedule appointments, subscribe to updates, or use our services, we may collect information such as your name, email address, phone number, appointment details, service preferences, and other information you voluntarily provide.
Booking and Payment Information: When scheduling appointments or purchasing services, we may collect or process information necessary to manage reservations, transactions, and customer accounts. Payment information may be securely processed by our authorized third-party payment providers.
Automatically Collected Information: When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, and website interactions.
Cookies and Similar Technologies: Our website may use cookies and similar technologies to support essential website functionality, remember preferences, and understand website performance. You can manage cookies through your browser settings and, where available, our website's cookie preferences.
2. How We Use Your Information
We may use the information we collect to:
Schedule, confirm, and manage appointments.
Provide salon services and maintain customer records.
Process payments and manage purchases or memberships.
Respond to questions, requests, and customer inquiries.
Send appointment reminders, confirmations, and important service-related updates.
Send promotional emails or text messages when you have provided the appropriate consent.
Improve our website, services, and customer experience.
Maintain website security and comply with applicable legal obligations.
3. Appointment Booking and Third-Party Services
Rose Haus in Bloom uses Squarespace to host its website and Boulevard as its appointment scheduling and client management platform.
When you book an appointment, manage a reservation, complete a client form, or make a payment through Boulevard, certain personal information may be collected and processed through Boulevard's systems.
This information may include your contact details, appointment history, service preferences, and transaction-related information.
Squarespace, Boulevard, and other authorized service providers may process information as necessary to operate our website, manage appointments, process transactions, and deliver our services.
These providers handle information according to their applicable privacy practices and contractual obligations.
4. Email and Text Message Communications
Rose Haus in Bloom may use your contact information to communicate with you regarding appointments, services, and customer inquiries.
Appointment Communications: We may send appointment confirmations, reminders, scheduling updates, and other service-related notifications in connection with your appointments and communication preferences.
Marketing Communications: If you separately opt in to receive promotional communications, we may send information about special offers, services, events, or other updates.
For promotional text messages:
Message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe from promotional text messages.
Reply HELP for assistance.
Consent to receive marketing messages is not required to purchase services or book an appointment.
You may unsubscribe from promotional emails using the unsubscribe link provided in those messages.
We do not sell or share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their marketing purposes. Information may be provided to service providers as necessary to deliver our communications.
5. How We Share Your Information
We do not sell personal information to third parties for their own marketing purposes.
We may share information in the following circumstances:
Service Providers: With trusted providers, including Squarespace, Boulevard, payment processors, and other vendors that help us operate our business and provide services.
Legal Requirements: When necessary to comply with applicable laws, regulations, legal processes, or lawful government requests.
Business Transfers: In connection with a merger, acquisition, sale, or transfer of business assets, subject to applicable privacy and legal requirements.
We limit information sharing to what is reasonably necessary for these purposes.
6. Your Privacy Choices and Rights
Depending on applicable law, you may have the right to:
Request access to personal information we maintain about you.
Request corrections to inaccurate or outdated information.
Request deletion of personal information, subject to applicable legal and operational requirements.
Request a copy of certain personal information, where applicable.
Opt out of promotional email or text message communications.
To submit a privacy-related request, please contact Rose Haus in Bloom using the contact information provided below.
We may need to verify your identity before processing certain requests.
7. Data Security and Retention
We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, disclosure, alteration, or misuse.
We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and support legitimate business operations.
While we work to protect your information, no online system or method of electronic transmission can be guaranteed to be completely secure.
8. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services, including appointment booking and payment platforms.
When you interact with these services, your information may also be subject to their respective privacy policies.
We encourage you to review the privacy practices of third-party services before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable legal requirements.
Any updates will be published on this page, and the "Last Updated" date will be revised accordingly.
We encourage visitors to review this policy periodically.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact:
Rose Haus in Bloom
The Portico at Shaenfield
7807 W Loop 1604 N, Building 2, Suite 2114
San Antonio, TX 78254
You may also contact us through the contact options provided on our official website.
